This Privacy Policy explains how Clean Sweep Pros processes personal data when you contact us, request a quote, arrange a cleaning visit, or use our website. It applies to our residential and office cleaning services, including move-in and move-out cleaning, and describes the main categories of data, the purposes of processing, and the choices available to you.
This summary highlights how to navigate the information provided in this policy.
We may process contact details, property-related information, booking details, access instructions, payment records, and communication content. Where relevant to a cleaning request, we may also process condition photos and notes about the property scope so that we can review the request, prepare a quote, coordinate access, and complete the service.
We collect personal data directly from website forms, phone calls, email messages, and other booking communications. We may also receive information from property condition reviews, appointment coordination, and records created during the cleaning visit or completion handover.
We may use essential cookies to support site operation, functional cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You may manage cookies through your browser controls and, where available, through any cookie notice or preference tool on the site. Some cookies are necessary for basic site functions, while disabling other cookies may affect form handling, preference storage, or site performance.
Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer justified. Some requests may be limited where we must keep information for legal, contractual, or operational reasons.
To protect privacy, we may ask for information needed to verify your identity before responding to a request. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal deadlines that apply.
We retain personal data for the period needed to handle the inquiry, perform the service, manage billing and accounting records, and meet legal or contractual obligations. When data is no longer required, we delete it or anonymize it in line with our internal retention practices and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted, and we may provide additional notice where a change is material.
We process personal data to respond to inquiries, prepare and manage quotes, confirm property scope and access arrangements, schedule appointments, carry out cleaning services, coordinate handover timing, process payments, maintain business records, improve site reliability, and comply with legal obligations. We may also use limited information to handle service follow-up and internal administration connected with the request.
We may share personal data with trusted service providers that support website hosting, communication handling, payment processing, record management, or other operational tasks. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other official bodies when required to comply with legal obligations, enforce our rights, or respond to lawful requests. We may also share information where necessary to establish, exercise, or defend legal claims.
